Returns and Exchanges
We hope you are happy with your purchase! However, we understand that not every item will fit, and returns are sometimes necessary. Should you need to return anything, we are here to make the process as easy as possible.
• We accept returns on full-priced items only. All discounted items are considered FINAL sale and cannot be returned or exchanged.
• All returns are for exchange or store credit only. No funds will be refunded under any circumstances. By engaging in any transaction with Absolutely Abigail’s LLC, you agree to this Refund/Exchange Policy.
Return Conditions:
• Timeframe: Items must be returned within 10 days of receiving your order.
• Condition: Items must be in excellent, sellable condition with tags still attached.
• Packaging: Please repack your return in the original sealed cellophane bag to protect it from potential weather or handling issues.
After 10 days, we are unable to accept returns on online purchases.
Return Process: If you don’t have access to a printer, no worries! Just include a note with your name, order number, phone number, and the reason the item didn’t work for you (too small, too big, didn’t suit your style, etc.).
Please ship returns back to:
Absolutely Abigail’s
(RA APPROVED / Your Order Number!)
To: Abby via Returns Department
3795 Youree Drive
Shreveport, LA 71105
USA
Store Credit Details:
Your store credit will match the price on the tag, minus $8 if you opt for our return label. Your store credit is valid for 1 year only. This changed in 2020. We are a small business, and every purchase goes towards purchasing new inventory. One year gives you four seasons of fabulous new items to choose from! Our ladies usually don’t mind and often find something they like even better the second time around.
How to Use Your Store Credit:
We want to make things as easy as possible in the world of online shopping! While our system isn’t set up to accept store credit directly just yet, we’ve got you covered with a personal touch. Simply mosey on over to the “chat with us” feature at the bottom of our website, and let me know which fabulous piece you’d like as your replacement. I’ll handle everything behind the scenes and follow up with a text message to share your tracking info, updated total, and any other details.
Make sure to include your cell phone number in the chat so I can reach out directly.
UPDATE ON SHIPPING TIMES
Please allow 2-4 up to 7 days for us to ship out your order. There are lots of variables to consider, depending on our storefront traffic. Some days we can accept, print out, pull items, pack, inspect, and take them to UPS all within a day’s work. If you need it pronto, let me know in the notes—I will do my best to help in any way I can.
HEADS UP!
It is your responsibility to keep track of your return. While we would love to personally follow up with each of our fabulous, fashion-forward customers, we believe your time is best spent enjoying our curated collections rather than on back-and-forth emails about returns. With most of our sales happening online, we remain committed to providing an exceptional shopping experience, whether you’re browsing our latest arrivals or styling your next statement look.
We’re always finding ways to make things easier for you while still focusing on what matters most: bringing you the chic, one-of-a-kind fashion you love!
OUR COMMITMENT TO QUALITY IS THE UPMOST IMP TO ME SO PLS RETURN YOUR ITEM AS LOVELY AS YOU RECEIVED IT.
At Absolutely Abigail’s, we take immense pride in offering unique, limited-edition pieces crafted in small batches. Our customers deserve nothing less than perfection, and we ensure every item arrives beautifully packaged and in impeccable condition.
Your returns.....
Our team carefully steams, retags, and repackages all returns to maintain the high standards our customers expect. Every item should feel as special as the moment it was first purchased, and we strive to ensure the next customer receives that same experience.
We kindly ask that you return our items in their original cellophane sealed packaging.
We value your feedback—it helps us grow, and since I personally oversee everything, I want to hear from you!- Abby