Shipping Information
Shipping Policy
Last Updated: August 23, 2026
Thank you for shopping at Absolutely Abigail’s. We are committed to delivering your orders accurately, securely, and in a timely manner. This Shipping Policy details our order processing schedules, shipping rates, carrier methods, delivery transit times, and support procedures.
1. Order Processing & Handling Time
- Order Cutoff Time: 4:00 PM CST (Central Standard Time)
- Operating & Processing Days: Tuesday through Saturday (excluding major federal holidays)
- Order Handling / Processing Time: 1 to 5 business days
- Orders placed after 4:00 PM CST on Saturday, or on Sunday and Monday, will begin processing on the following Tuesday.
Once your order has been processed and packaged, it will be handed over to the carrier for shipment.
2. Shipping Rates & Delivery Estimates
Shipping costs and transit times are calculated based on the delivery destination.
| Shipping Method / Destination | Carrier | Transit Time | Shipping Rate |
|---|---|---|---|
|
Standard Domestic (Contiguous 48 U.S. States) |
UPS Ground | 1 – 7 Business Days | $10.00 Flat Rate |
|
Non-Contiguous U.S. (Alaska & Hawaii) |
UPS | 5 – 14 Business Days | $45.00 Flat Rate |
| International Orders | UPS Worldwide / International | 7 – 21 Business Days | $45.00 Flat Rate |
*Note: We currently do not offer expedited or overnight shipping services.
3. Order Tracking & Confirmation
- As soon as your package is dispatched, you will receive an automated shipment confirmation email containing your UPS tracking number and a direct link to monitor your delivery progress.
- Please allow 24–48 hours for the carrier's tracking system to update with initial transit scans.
4. Shipping Address & Delivery
- Please ensure that your shipping address is entered completely and accurately during checkout. We cannot be held responsible for packages delivered to incorrect addresses entered by the customer.
- Please note that UPS cannot deliver to standard P.O. Boxes; a physical street address is required for delivery.
- If you notice an error in your shipping address after placing an order, please contact us immediately at Abby@absolutelyabigails.com. We will do our best to correct the address before the order is processed and shipped.
5. Customs, Duties & Taxes (International Orders)
- For orders shipped outside the United States, any customs duties, import tariffs, VAT, or local taxes assessed by the destination country are the sole responsibility of the customer.
- Absolutely Abigail’s is not responsible for international delivery delays caused by customs processing or regulatory clearance.
6. Damaged, Lost, or Missing Packages
- Damaged in Transit: If your package or items arrive damaged, please inspect your shipment and contact our support team within 48 to 72 hours of delivery at Abby@absolutelyabigails.com. Please include your order number along with clear photographs of the damaged product and the exterior packaging/shipping label.
- Lost or Stolen Shipments: If carrier tracking indicates that your package was delivered but you cannot locate it, please check with neighbors, building management, and surrounding property areas. If the package remains missing after 48 hours, contact us so we can assist you in filing an inquiry or claim with UPS.
7. Contact Us
If you have any questions or need assistance regarding your shipment, please reach out to us:
- Store Name: Absolutely Abigail’s
- Physical Address: 3795 Youree Drive, Shreveport, LA 71105, United States
- Customer Support Email: Abby@absolutelyabigails.com
- Customer Service Hours: Tuesday – Saturday, 11:00 AM – 5:00 PM CST
- Response Time: We strive to respond to all inquiries within 24–48 business hours.